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01. 보증기간 안내

품질보증기간 및 부품 보유기간은 “소비자기본법”에 의거 소비자분쟁 해결 기준에 따릅니다.

제품의 보증 기간

  • 제품의 보증기간이라 함은 제조사 또는 제품 판매자가 소비자에게 정상적인 상태에서 자연 발생한 품질, 성능, 기능 하자에 대하여 무상수리를 해주겠다고 약속한 기간을 말합니다.
  • 제품의 보증기간은 소비자의 구입일자를 기준으로 산정하며, 구입일자의 확인은 제품보증서(구입영수증 포함)에 기준합니다.
  • 특판현장의 경우 하자보증보험 증권상의 기간을 적용합니다.
  • 단, 제품보증서(구입영수증 포함)가 없는 경우는 제조일로부터 3개월 감안(유통기간반영)한 구입일자를 적용하여 보증기간을 산정합니다.
    예) 제조일 : 2017.01.01인 경우 3개월 감안 -> 보증기간 2017.01.01~2018.03.31까지 적용
  • 다음의 경우 보증기간이 적용되지 않습니다.
    ① 차량, 선박 등에 탑재되는 등 정상적인 사용환경이 아닌 곳에서 사용하는 경우
    ② 가정용 이외의 용도로 사용되는 경우
    ③ 중고품 구입 시, 이미 보증기간이 경과된 제품은 보증기간은 적용되지 않으며, 수리불가의 경우는 피해보상의 책임을 지지 않습니다.

02. 유무상처리 안내

무상수리

  • 품질보증기간 이내에 정상적인 사용상태에서 발생한 품질, 성능, 기능상의 고장인 경우
  • 무상으로 수리를 한 경우 (수리일자 기준) : 6개월 무상수리보증 (동일증상/동일자재)
  • 유상으로 수리를 한 경우 (수리일자 기준) : 12개월 무상수리보증 (동일증상/동일자재)

유상수리

구분 적용내용
보증기간
  • 무상 보증 기간 경과된 제품
설치/철거
  • 이사나 가정 내 제품 이동으로 재 설치 및 외부기기 연결 요청의 건
  • 홈쇼핑, 인터넷 등 자가 구매 후 제품 설치/연결 요청의 건
소모성
  • 소모성 부품 보증기간 경과 및 수명이 다한 경우(건전지, 필터류, 램프류, 손잡이류, 그레이트 등)
  • 당사에서 지정하지 않은 부품이나 옵션으로 발생된 고장의 건
고객 부주의
  • 사용자 과실로 인한 고장이 발생한 경우
  • 사용설명서 내의 주의사항을 지키지 않아 고장 발생시
  • 당사 서비스센터 외 임의수리, 개조로 인한 고장 발생시
  • 제품 내부의 먼지, 필터 막힘, 이물질 투입으로 인한 서비스 요청하는 건
  • 차단기/콘센트/멀티탭 불량, 전원 오인가, 전원 코드 미삽입 등 사전 확인 없이 서비스를 요청하는 건
  • 단수, 수도/가스 잠김 등으로 인한 서비스 요청하는 건
  • 외부 환경 문제로 인한 서비스 요청하는 건
기타
  • 제품고장이 아닌 고객 요청에 의한 제품 점검(보증기간 이내라도 유상 수리)
    예) 제품 이상유무 점검, 제품 필터 막힘 등에 의한 필터 청소 등

03. 서비스 요금 안내

서비스 요금은 정부에서 제정한 “소비자 기본법”을 기준으로 소정의 요금을 청구하고 있습니다.
서비스 요금은 자재비, 출장비, 수리비로 구성되며 각 요금의 결정은 다음과 같습니다.

자재비

자재비는 제품 수리 중 자재를 교체할 경우 소요되는 부품가격을 말합니다.

출장비

제품 수리와 상관없이 유상수리 대상에 대하여 출장 수리를 요구하는 경우에 적용됩니다.
출장비는 지역에 따라 별도 청구됩니다.

수리비

수리비용은 제품을 수리하는데 필요한 수리 난이도(시간)에 따른 순수 기술료를 말합니다.

04. 소비자 분쟁 해결기준 (공정거래위원회 고시 제 2019-3호)

제1조(목적)

이 고시는 소비자기본법 제16조 제2항과 같은 법 시행령 제8조 제3항의 규정에 의해 일반적 소비자분쟁해결기준에 따라 품목별 소비자분쟁해결기준을 정함으로써 소비자와 사업자(이하 “분쟁당사자”라 한다)간에 발생한 분쟁이 원활하게 해결될 수 있도록 구체적인 합의 또는 권고의 기준을 제시하는데 그 목적이 있다.

제2조(피해구제청구)

분쟁당사자간에 합의가 이루어지지 않을 경우 분쟁당사자는 중앙행정기관의 장, 시 · 도지사, 한국소비자원장 또는 소비자단체에게 그 피해구제를 청구할 수 있다.

제3조(품목 및 보상기준)

이 고시에서 정하는 대상품목, 품목별분쟁해결기준, 품목별 품질보증기간 및 부품보유기간, 품목별 내용연수표는 각각 별표 Ⅰ, 별표 Ⅱ, 별표 Ⅲ, 별표IV 와 같다.

부칙 <제2019-3호, 2019.4.3>

이 고시는 발령한 날부터 시행한다.

● 별표 I. 분쟁해결기준(공산품)

분 쟁 유 형 해 결 기 준
1. 구입 후 10일 이내에 정상적인 사용상태에서 발생한 성능, 기능상 하자로 중요한 수리를 요할 때
  • 제품교환 또는 구입가 환급
2. 구입 후 1개월 이내에 정상적인 사용상태에서 발생한 성능, 기능상의 하자로 중요한 수리를 요할 때
  • 제품교환 또는 무상수리
3. 품질보증기간 이내에 정상적인 사용상태에서 발생한 성능 기능상의 하자
1) 하자발생 시
2) 수리불가능 시
3) 교환불가능 시
4) 교환된 제품이 1개월 이내에 중요한 수리를 요할 때
1) 무상수리
2) 제품교환 또는 구입가 환급
3) 구입가 환급
4) 구입가 환급
4. 소비자가 수리 의뢰한 제품을 사업자가 분실한 경우
1) 품질보증기간 이내
2) 품질보증기간 경과 후
1) 제품교환 또는 구입가 환급
2) 정액감가상각한 금액에 10%를 가산하여 환급
(최고한도: 구입가격)
5. 부품보유기간 이내에 수리용 부품을 보유하고 있지 않아 발생한 피해
1) 품질보증기간 이내
1-1) 정상적인 사용 상태에서 성능 · 기능상의 하자로 인해 발생된 경우
1-2) 소비자의 고의 · 과실로 인한 고장인 경우
2) 품질보증기간 경과 후
1-1) 제품교환 또는 구입가 환급
1-2) 유상수리에 해당하는 금액 징수 후 제품교환
2) 정액감가상각한 잔여 금액에 구입가의 10%를 가산하여 환급
6. 제품구입 시 운송과정에서 발생된 피해
  • 제품교환
    (단, 전문운송기관에 위탁한 경우는 판매자가 운송사에 대해 구상권 행사)
  • 품질보증기간 이내에 동일하자에 대해 2회까지 수리하였으나 하자가 재발하는 경우 또는 여러 부위 하자에 대해 4회까지 수리하였으나 하자가 재발하는 경우는 수리 불가능한 것으로 봄.
  • 감가상각비 = (사용연수/내용연수) X구입가
  • 감가상각법은 정액법에 의하되 내용연수는 별표IV 품목별 내용연수표를(월할 계산) 적용함.

● 별표 IV. 품목별 품질보증기간 및 부품보유기간, 내용연수

품 목 품 종 품질보증기간 부품보유기간
환풍기 가전제품 1년 5년
전열교환기 1년 5년

※ 부품보유기간 : 사업자가 품질보증서에 표시한 부품보유기간으로 함.

문의글
작성일26-08-18 01:01

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이름 Tanya
이메일 tanyajeffers497@gmail.com
문의제목
문의내용

I recall standing in the center of a pet amassing three years ago, staring at a 5-gallon "starter kit" and thinking, "Yeah, this is absolute for a couple of goldfish and maybe a miniature shark." Spoiler alert: I was wrong. Dead wrong. I done in the works bearing in mind a flooded floor, a agreed stressed-out goldfish named Barnaby, and a lot of wasted money. The world of fish keeping is filled later conflicting advice. Some people tell a bowl is fine. Others tell you that if you don't have a 200-gallon reef, you're a monster. Lets cut through the noise. This is virtually Fish Tank Sizing Simplified: The Ultimate lead You'll Need to actually enjoy this motion without the 2:00 AM panic.


Why AQUARIUM DIMENSIONS event More Than You Think


When you begin looking at tanks, everyone talks very nearly gallons. "Get a 20-gallon," they say. But weight a minutegallons are just a number. The genuine nameless is the AQUARIUM DIMENSIONS. A 20-gallon "high" tank has a no question every second impact upon your fish than a 20-gallon "long" tank. Why? Its all just about the surface area. Fish breathe oxygen that dissolves at the surface of the water. A tall, skinny tank has less surface area for gas exchange.


Think of it in the manner of a crowded elevator next to a wide-open perky room. Both might have the same square footage, but youd much rather spend four hours in the active room. For most species, horizontal swimming ventilate is the gold standard. If youre looking at FRESHWATER FISH TANK SIZE, you want to prioritize length. My first mistake was buying a cute hexagonal tank. It looked once a fragment of art. It was a nightmare to tidy and my fish just swam in tiny circles until they looked dizzy. Lesson learned: circles are for NASCAR, rectangles are for fish.


The BEGINNER FISH TANK SIZE Paradox


Here is the most counterintuitive matter you will ever listen in this hobby: smaller tanks are harder to keep. I know, it sounds backwards. Youd think a 5-gallon tank is easier to run than a 55-gallon beast. In reality, the 5-gallon is a ticking mature bomb. In a little tank, the WATER CHEMISTRY STABILITY is incredibly fragile. If one fish dies or you overfeed just a tiny bit, the ammonia levels spike instantly.


In a larger IDEAL TANK SIZE, say a 29-gallon or a 40-gallon breeder, the water volume acts as a buffer. It dilutes mistakes. Its with the difference amid dropping a teaspoon of salt into a glass of water in contrast to dropping it into a swimming pool. Which one are you going to taste? Go as big as your floor and your wallet permit for your first setup. A 40 GALLON BREEDER TANK is often hailed as the "perfect" starter size because its wide, deep, and holds enough water to pardon your early-beginner sins.


Calculating Your FISH TANK STOCKING DENSITY Without Losing Your Mind


Youve probably heard the "one inch of fish per gallon" rule. Forget it. toss it in the trash. Its a relic of the 1970s that needs to disappear. Does a 10-inch Oscar fish fit in a 10-gallon tank? Technically, by that rule, yes. In reality? Absolutely not. That fish couldn't even tilt around.


When figuring out your FISH TANK STOCKING DENSITY, you have to decide the "bioload." Some fish are messy eaters. Some poop a lot more than others (looking at you, Plecos). You need to report the SALTWATER AQUARIUM CAPACITY or freshwater load afterward your filtration. I use a concept I call the HYDRO-THERMAL BUFFER INDEX (HTBI). It sounds fancy, doesn't it? Its basically a tallying of how much heat and waste a specific volume can occupy back the ecosystem crashes. If your HTBI is lowmeaning you have a lot of fish in a small spaceyou are for all time upon the edge of disaster. tall HTBI means you have great quantity of water to spare. Always purpose for a tall buffer index.


Beyond the Bar: IDEAL TANK SIZE for swap Species


Different fish have rotate psychological needs. Some are hikers; they need miles of space. Some are couch potatoes; they just desire a nice cave.


If youre into Bettas, please, for the love of all that is holy, find the money for them at least 5 gallons. They aren't "puddle fish." In the wild, they liven up in rice paddies that span miles. For schooling fish in imitation of Neon Tetras, the AQUARIUM GALLON SIZE needs to be at least 20 gallons long. They infatuation to zip encourage and forth. If the tank is too short, they get frustrated and starts nipping at each other.


For those looking into "Monster Fish," the FISH TANK SIZING SIMPLIFIED: THE ULTIMATE lead YOU'LL NEED advice is simple: if you cant fit a bathtub in your room, you probably shouldn't own an Oscar or a Discus. Discus are particularly finicky practically WATER CHEMISTRY STABILITY. They require tall tanks because of their height, but they moreover habit enough volume to save the nitrates at near-zero levels.


Respecting the FLOOR WEIGHT CAPACITY of Your Apartment


Lets chat about the event nobody mentions until they listen a "crack" sound. Water is heavy. really heavy. A gallon of water weighs not quite 8.34 pounds. once you increase the weight of the glass, the gravel (which is denser than water), and the unventilated wood stand, a 55-gallon tank can easily weigh 600 pounds.


Before you commit to a LARGE AQUARIUM SETUP, check your floor joists. If you rouse in an outmoded apartment next questionable floorboards, putting a 125-gallon tank in the center of the room is a recipe for visiting your downstairs neighbor through the ceiling. Always area large tanks adjacent to load-bearing walls. Its a boring detail, but its more important than the FISH TANK FILTER TYPES you choose. I subsequent to lived in a townhouse where the floor sloped thus awfully below my 75-gallon tank that the water level was two inches later upon one side. I spent three months panicked the glass would snap from the uneven pressure. Don't be taking into consideration me. Level your stand. high regard the gravity.


The NANO TANK ECOSYSTEM Trend


Lately, everyone is obsessed with "Nano Tanks." These are tiny, attractively scaped tanks usually below 10 gallons. They look stunning upon Instagram. They are the "sports cars" of the hobbysleek, beautiful, and prone to breaking by the side of if you don't know what you're doing.


If you choose a nano AQUARIUM GALLON SIZE, you have to be disciplined. You cant just "add one more shrimp." The NITRIFICATION CYCLE in a 5-gallon tank is next a tightrope walk. One missed water change and your AQUASCAPING SPACE becomes an algae farm. I adore my nano tank, but honestly, it takes more be in than my 75-gallon community tank. Its a paradox of scale. If you're a beginner, resist the urge to buy that sweet 2-gallon cube. Its a trap disguised as a decor piece.


Deciding on FISH TANK FILTER TYPES Based upon Size


Your tank size dictates your gear. For a little FRESHWATER FISH TANK SIZE, a easy sponge filter or a little "Hang-on-Back" (HOB) filter works. But as you assume into the 50+ gallon range, youre looking at canister filters or sumps.


A CANISTER FILTER is in the same way as the heavy-duty engine of the aquarium world. It sits under the tank and moves a loud amount of water. If you undersize your filter, it doesn't business how big your tank is; the water will stay murky and toxic. I always recommend "over-filtering." If you have a 30-gallon tank, purchase a filter rated for a 50-gallon tank. Your fish will thank you, and youll spend less epoch scrubbing fish poop off the glass. Its a win-win.


The AQUASCAPING SPACE Factor


When you're looking at FISH TANK SIZING SIMPLIFIED: THE ULTIMATE guide YOU'LL NEED, you have to factor in the "stuff." Youre going to desire rocks. Youre going to desire driftwood. Youre going to want that strange bubbling diver (okay, most likely not the diver).


Every rock you put in your tank displaces water. If you have a 10-gallon tank and you put in 15 pounds of Ohko stone, you actually unaccompanied have nearly 7.5 gallons of water left. This drastically changes your STOCKING DENSITY. considering I intended my "Mountain Range" scape, I forgot roughly displacement. I bought passable fish for a 20-gallon tank, but after the rocks and the thick subtrate, the actual water volume of fish tank calculator was closer to 14 gallons. The fish were cramped, and I had to reward half of them to the store. It was embarrassing. show your "hardscape" carefully.


The SALT WATER VS FRESHWATER Sizing Debate


If youre dipping your toes into the salty side, double everything. SALTWATER AQUARIUM CAPACITY needs to be larger than freshwater for the same number of fish. Saltwater holds less dissolved oxygen than freshwater. Plus, marine fish are generally more territorial. They don't just obsession water; they habit "turf."


A "clownfish" might see small, but in a 10-gallon tank, hell perspective into a tiny yellowish-brown dictator. For a thriving marine start, I wouldn't go all smaller than a 30-gallon "All-In-One" (AIO) system. These systems have the filtration built into the back, which keeps the AQUARIUM DIMENSIONS tidy and manageable. Marine tanks after that assume more equipmentprotein skimmers, wavemakers, and ATO (Auto top Off) systemswhich every tolerate going on subconscious space.


Emotional Logistics: The "MTS" Syndrome


We can't chat virtually tank sizing without mentioning "Multiple Tank Syndrome" (MTS). It starts once one 10-gallon. later you think, "I could fit a 20-gallon in the bedroom." next youre looking at 125-gallon tanks upon Craigslist at 3:00 AM.


Choosing the right IDEAL TANK SIZE from the start can back cure MTSor at least suspend it. If you begin too small, you will suddenly want to upgrade. This leads to a graveyard of small, blank tanks in your garage. ask yourself: what is my goal? get I desire a single pet fish? Or attain I want a animate community? If it's a community, start once at least 29 gallons. It gives you room to be credited with without needing to buy a combined extra setup six months later.


Final Thoughts on the NITRIFICATION CYCLE and Volume


The bottom pedigree is that water volume equals safety. The NITRIFICATION CYCLEthe process where "good" bacteria direction toxic waste into less toxic plant foodis the heartbeat of your tank. A larger volume of water makes this cycle more robust.


Choosing your tank is the most important decision you'll create in this hobby. Don't allow a salesperson talk you into a "miniature" setup because its "easier for kids" or "fits on a desk." It's not easier. It's a headache. get the biggest tank you can reasonably afford and fit. Use this FISH TANK SIZING SIMPLIFIED: THE ULTIMATE guide YOU'LL NEED as your roadmap. Go for the 40-gallon breeder. get the heavy-duty stand. Over-filter the heck out of it. Your fish will be happy, your water will be clear, and you might actually get to sit beside and enjoy the view instead of every time chasing ammonia spikes.


Good luck. And seriously, check your floor weight capacity. Im not joking just about the neighbor thing.

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