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서비스 신청

01. 보증기간 안내

품질보증기간 및 부품 보유기간은 “소비자기본법”에 의거 소비자분쟁 해결 기준에 따릅니다.

제품의 보증 기간

  • 제품의 보증기간이라 함은 제조사 또는 제품 판매자가 소비자에게 정상적인 상태에서 자연 발생한 품질, 성능, 기능 하자에 대하여 무상수리를 해주겠다고 약속한 기간을 말합니다.
  • 제품의 보증기간은 소비자의 구입일자를 기준으로 산정하며, 구입일자의 확인은 제품보증서(구입영수증 포함)에 기준합니다.
  • 특판현장의 경우 하자보증보험 증권상의 기간을 적용합니다.
  • 단, 제품보증서(구입영수증 포함)가 없는 경우는 제조일로부터 3개월 감안(유통기간반영)한 구입일자를 적용하여 보증기간을 산정합니다.
    예) 제조일 : 2017.01.01인 경우 3개월 감안 -> 보증기간 2017.01.01~2018.03.31까지 적용
  • 다음의 경우 보증기간이 적용되지 않습니다.
    ① 차량, 선박 등에 탑재되는 등 정상적인 사용환경이 아닌 곳에서 사용하는 경우
    ② 가정용 이외의 용도로 사용되는 경우
    ③ 중고품 구입 시, 이미 보증기간이 경과된 제품은 보증기간은 적용되지 않으며, 수리불가의 경우는 피해보상의 책임을 지지 않습니다.

02. 유무상처리 안내

무상수리

  • 품질보증기간 이내에 정상적인 사용상태에서 발생한 품질, 성능, 기능상의 고장인 경우
  • 무상으로 수리를 한 경우 (수리일자 기준) : 6개월 무상수리보증 (동일증상/동일자재)
  • 유상으로 수리를 한 경우 (수리일자 기준) : 12개월 무상수리보증 (동일증상/동일자재)

유상수리

구분 적용내용
보증기간
  • 무상 보증 기간 경과된 제품
설치/철거
  • 이사나 가정 내 제품 이동으로 재 설치 및 외부기기 연결 요청의 건
  • 홈쇼핑, 인터넷 등 자가 구매 후 제품 설치/연결 요청의 건
소모성
  • 소모성 부품 보증기간 경과 및 수명이 다한 경우(건전지, 필터류, 램프류, 손잡이류, 그레이트 등)
  • 당사에서 지정하지 않은 부품이나 옵션으로 발생된 고장의 건
고객 부주의
  • 사용자 과실로 인한 고장이 발생한 경우
  • 사용설명서 내의 주의사항을 지키지 않아 고장 발생시
  • 당사 서비스센터 외 임의수리, 개조로 인한 고장 발생시
  • 제품 내부의 먼지, 필터 막힘, 이물질 투입으로 인한 서비스 요청하는 건
  • 차단기/콘센트/멀티탭 불량, 전원 오인가, 전원 코드 미삽입 등 사전 확인 없이 서비스를 요청하는 건
  • 단수, 수도/가스 잠김 등으로 인한 서비스 요청하는 건
  • 외부 환경 문제로 인한 서비스 요청하는 건
기타
  • 제품고장이 아닌 고객 요청에 의한 제품 점검(보증기간 이내라도 유상 수리)
    예) 제품 이상유무 점검, 제품 필터 막힘 등에 의한 필터 청소 등

03. 서비스 요금 안내

서비스 요금은 정부에서 제정한 “소비자 기본법”을 기준으로 소정의 요금을 청구하고 있습니다.
서비스 요금은 자재비, 출장비, 수리비로 구성되며 각 요금의 결정은 다음과 같습니다.

자재비

자재비는 제품 수리 중 자재를 교체할 경우 소요되는 부품가격을 말합니다.

출장비

제품 수리와 상관없이 유상수리 대상에 대하여 출장 수리를 요구하는 경우에 적용됩니다.
출장비는 지역에 따라 별도 청구됩니다.

수리비

수리비용은 제품을 수리하는데 필요한 수리 난이도(시간)에 따른 순수 기술료를 말합니다.

04. 소비자 분쟁 해결기준 (공정거래위원회 고시 제 2019-3호)

제1조(목적)

이 고시는 소비자기본법 제16조 제2항과 같은 법 시행령 제8조 제3항의 규정에 의해 일반적 소비자분쟁해결기준에 따라 품목별 소비자분쟁해결기준을 정함으로써 소비자와 사업자(이하 “분쟁당사자”라 한다)간에 발생한 분쟁이 원활하게 해결될 수 있도록 구체적인 합의 또는 권고의 기준을 제시하는데 그 목적이 있다.

제2조(피해구제청구)

분쟁당사자간에 합의가 이루어지지 않을 경우 분쟁당사자는 중앙행정기관의 장, 시 · 도지사, 한국소비자원장 또는 소비자단체에게 그 피해구제를 청구할 수 있다.

제3조(품목 및 보상기준)

이 고시에서 정하는 대상품목, 품목별분쟁해결기준, 품목별 품질보증기간 및 부품보유기간, 품목별 내용연수표는 각각 별표 Ⅰ, 별표 Ⅱ, 별표 Ⅲ, 별표IV 와 같다.

부칙 <제2019-3호, 2019.4.3>

이 고시는 발령한 날부터 시행한다.

● 별표 I. 분쟁해결기준(공산품)

분 쟁 유 형 해 결 기 준
1. 구입 후 10일 이내에 정상적인 사용상태에서 발생한 성능, 기능상 하자로 중요한 수리를 요할 때
  • 제품교환 또는 구입가 환급
2. 구입 후 1개월 이내에 정상적인 사용상태에서 발생한 성능, 기능상의 하자로 중요한 수리를 요할 때
  • 제품교환 또는 무상수리
3. 품질보증기간 이내에 정상적인 사용상태에서 발생한 성능 기능상의 하자
1) 하자발생 시
2) 수리불가능 시
3) 교환불가능 시
4) 교환된 제품이 1개월 이내에 중요한 수리를 요할 때
1) 무상수리
2) 제품교환 또는 구입가 환급
3) 구입가 환급
4) 구입가 환급
4. 소비자가 수리 의뢰한 제품을 사업자가 분실한 경우
1) 품질보증기간 이내
2) 품질보증기간 경과 후
1) 제품교환 또는 구입가 환급
2) 정액감가상각한 금액에 10%를 가산하여 환급
(최고한도: 구입가격)
5. 부품보유기간 이내에 수리용 부품을 보유하고 있지 않아 발생한 피해
1) 품질보증기간 이내
1-1) 정상적인 사용 상태에서 성능 · 기능상의 하자로 인해 발생된 경우
1-2) 소비자의 고의 · 과실로 인한 고장인 경우
2) 품질보증기간 경과 후
1-1) 제품교환 또는 구입가 환급
1-2) 유상수리에 해당하는 금액 징수 후 제품교환
2) 정액감가상각한 잔여 금액에 구입가의 10%를 가산하여 환급
6. 제품구입 시 운송과정에서 발생된 피해
  • 제품교환
    (단, 전문운송기관에 위탁한 경우는 판매자가 운송사에 대해 구상권 행사)
  • 품질보증기간 이내에 동일하자에 대해 2회까지 수리하였으나 하자가 재발하는 경우 또는 여러 부위 하자에 대해 4회까지 수리하였으나 하자가 재발하는 경우는 수리 불가능한 것으로 봄.
  • 감가상각비 = (사용연수/내용연수) X구입가
  • 감가상각법은 정액법에 의하되 내용연수는 별표IV 품목별 내용연수표를(월할 계산) 적용함.

● 별표 IV. 품목별 품질보증기간 및 부품보유기간, 내용연수

품 목 품 종 품질보증기간 부품보유기간
환풍기 가전제품 1년 5년
전열교환기 1년 5년

※ 부품보유기간 : 사업자가 품질보증서에 표시한 부품보유기간으로 함.

문의글
작성일26-07-31 10:37

본문

이름 Roscoe
이메일 roscoerutledge652@gmail.com
문의제목
문의내용

How to Choose the Right Surgeon for FTM Top Surgery


Posted on [post_date] [post_comments] [post_edit]





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Navigating Your FTM/N Top Surgery Journey with Confidence and Comfort


Making the decision to pursue is profoundly significant for many transgender men and non-binary individuals. It’s perfectly natural to experience a mix of emotions, such as nervousness, fear, or anxiety, regarding the surgery and its outcomes. Recognising these feelings underscores the importance of selecting a healthcare provider who not only possesses specialised skills in top reconstructive surgery but also fosters a supportive and comforting environment throughout your surgical journey.


At Centre for Surgery, our commitment extends beyond mere surgical procedures. We strive to ensure a smooth and reassuring experience from your initial contact with us through to the joyous moments of embracing your new appearance. Our approach is patient-centric, focusing on alleviating concerns and enhancing your throughout your time with us. By assembling a team of knowledgeable and staff, we aim to create an atmosphere where you feel valued, understood, and at ease.


We believe that communication is key to a successful surgical experience. Therefore, we prioritise openness and responsiveness, ensuring that all your questions and concerns are addressed and thoroughly. Our dedication to excellence is evident in the and experience of our surgeons, who specialise in top surgery, providing you with the that you are in the most capable hands.


Choosing Centre for Surgery means embarking on your transformation journey with a who values your comfort and satisfaction as much as the outcome. With us, you can look forward to a seamless process, characterised by exceptional care and support, as you move towards celebrating your true self.


RELATED:


At the heart of London’s medical district, Centre for Surgery stands out as a beacon of in the field of aesthetic and reconstructive surgery. Our clinic is renowned for its specialisation in gender affirmation procedures, offering a comprehensive range of services tailored to meet the unique needs of individuals female-to-male (FTM) and male-to-female (MTF) transitions. Our surgeons are not just medical professionals; they are pioneers in the field of transgender surgery, celebrated for their profound expertise and contributions to the community.


The distinction of being recognised as "Top Surgeons" for "Top Surgery" is a to our unwavering commitment to excellence and innovation in surgical practice. Our team possesses a unique blend of technical skill, artistic vision, and compassionate care, setting us apart in the highly specialised niche of gender transformation surgeries. With hundreds of successful top surgeries performed in our state-of-the-art facility, our surgeons bring an unparalleled depth of understanding and empathy to each procedure, recognising the impact these transformations have on individuals’ lives beyond the physical changes.


Our to patient care is holistic and personalised, ensuring that every feels supported, respected, and valued throughout their journey with us. From the initial consultation through to the post-operative care, our process is designed to foster a sense of trust and comfort, allowing patients to express their goals and concerns freely. We believe that the foundation of exceptional surgical outcomes lies in a thorough understanding of each patient’s aspirations, coupled with meticulous planning and execution of surgical techniques.


The transformative journey at Centre for Surgery extends far beyond the operating theatre. We are deeply committed to enhancing the overall lifestyle and well-being of our patients, recognising the integral role that appearance plays in personal confidence and societal interaction. Our and support staff are dedicated to creating a positive and lasting impact on the lives of those we serve, evidenced by the carefully tailored follow-up care and support we provide to ensure realistic, satisfying results.


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Pioneering FTM Top Surgery Techniques


Undergoing surgery can be a source of significant anxiety and concern, highlighting the importance of a smooth and straightforward surgical . At Centre for Surgery, we prioritise your comfort and peace of mind by utilising innovative surgical techniques designed to streamline the procedure and process. Our team of expert surgeons has developed advanced methods that reflect our commitment to making your towards transformation as seamless and stress-free as possible.


One of the aspects of post-operative recovery that patients often find most daunting is the use of tubes or drains, which can cause discomfort and inconvenience. Recognising this, our approach rarely involves the use of such drains that necessitate removal at a later stage, significantly enhancing patient comfort during the recovery phase.


The administration of anaesthesia is another area where our innovative techniques come to the forefront. By employing the latest advancements in anaesthetic methods, we ensure that your discomfort is greatly reduced, while simultaneously maximising safety. The goal is for you to experience a sense of tranquillity during the procedure, allowing you to awaken feeling refreshed and well-rested, devoid of .


A key advantage of undergoing FTM top surgery at Centre for Surgery is the elimination of an extended hospital stay. Our procedures are designed so that you can return to the comfort of your own home shortly after surgery, supported by the knowledge that you are receiving care from one of London’s safest and most highly accredited private facilities.


Our techniques are meticulously crafted to bruising and facilitate a quicker recovery, allowing you to resume your daily activities with minimal downtime. We take pride in our exceptional safety record and our dedication to reducing the risk of complications during your recovery. This emphasis on safety and efficiency means that significant time away from work or your usual activities is often unnecessary. With the support and expertise of Centre for Surgery, you can expect a recovery process characterised by minimal discomfort or pain, thanks to the carefully considered techniques implemented by our surgeons.


RELATED: 



Financing Your Journey: Making FTM Top Surgery Accessible with Centre for Surgery


Embarking on your FTM transition is a transformative journey, with top surgery often being one of the most significant, yet financially considerable, steps. At Centre for Surgery, we understand the importance of making this life-changing more accessible and manageable from a financial perspective. While we do not provide direct financing, our partnership with reputable financing companies, such as Chrysalis Finance, offers a viable path to fund your surgery.


Choosing to finance your top surgery through Chrysalis Finance, or a reputable provider, can offer a more alternative to traditional lines of credit. These financing options are designed with your needs in mind, offering reasonable rates that can make the process less daunting financially. Our experience has shown that many patients find these tailored financing solutions more accommodating to their budgets, them to proceed with their surgery without undue financial strain.


Once you have completed your consultation at our state-of-the-art Baker Street clinic, our team will provide you with a detailed surgical quote. This quote not only outlines the costs associated with your procedure but also serves as a foundational document when exploring your financing options. Whether you choose to secure financing through your personal financial institution or through our provider, Chrysalis Finance, we are here to assist you every step of the way.


on your FTM top surgery journey is a pivotal moment, and choosing the right surgeon is paramount to achieving the results you desire. At Centre for Surgery, we pride ourselves on being at the forefront of surgical excellence, offering personalised care tailored to each patient’s unique . Our commitment to quality, safety, and innovation is what sets us apart, making us the preferred choice for those undergoing gender surgery.


Why Choose Centre for Surgery?


Our clinic is home to some of the UK’s leading plastic surgeons, each with extensive experience and specialisation in FTM top surgery. We understand the physical and emotional significance of this procedure for transgender and non-binary individuals, which is why we offer a supportive, inclusive, and respectful environment. Our surgeons employ the latest surgical to ensure optimal outcomes, prioritising minimal scarring and natural-looking results.


Hear from Our Patients


Book Your Consultation Today


Embarking on your FTM top surgery journey with Centre for Surgery begins with a consultation at our Baker Street clinic. Our friendly team is ready to guide you through the process, answer your questions, and discuss your goals. To book your consultation, please contact us:


For more information about our approach, services, and patient experiences, we invite you to visit the following links:


Choosing the right surgeon for your FTM top surgery is a crucial step in your journey. At Centre for Surgery, we’re dedicated to providing an unparalleled level of care and support, that your journey is as fulfilling and rewarding as possible. us today to take the first step towards the new you.





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Centre for Surgery is a CQC-regulated private hospital on London’s Baker Street, delivering plastic and cosmetic surgery through GMC-registered specialist surgeons. Our expertise spans PRP/Vampire Facial - https://Myhealthchecked.com/, procedures including and , , for men, and body contouring procedures such as and . Patient safety, surgical excellence and natural-looking results sit at the heart of everything we do.


Centre for Surgery is a CQC-regulated hospital on London’s iconic , offering plastic and cosmetic surgery led by GMC-registered consultant surgeons.




Marylebone

London

W1U 6RN




Mon – Sat, 9am – 6pm

Saturday consultations available


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